How does TULIP keeps its users safe? Free workshops are provided when the charging stations are installed to ensure that the scooters are used correctly and safely.
Are helmets required? No, they are not mandatory but you can request a free helmet by sending an inquiry on our website (Shipping excl.)
How do I unlock a TULIP? - Open the TULIP app - Scan the QR code on the charging station to unlock the scooter. - Freely use the scooter as you wish.
How do I end my ride? The scooter must be brought back to a charging station and then the user can scan the QR code again.
How do we prevent people leaving TULIPs everywhere? The TULIPs must be returned to the charging station, Once a TULIP is returned, it is locked into place.
What is the minimum age to ride a TULIP? The minimum age is 16.
How do I find a charging station? Open the TULIP app and find the closest charging station on the Map feature.
How does TULIP prevents theft? All scooters are GPS enabled making them easy to find if they are not returned correctly.
Can I ride TULIP on the main roads? As of now, it is not legal riding TULIPs on the public roads.
What happens if a TULIP runs out of battery? In the unlikely situation that the TULIP runs battery, we will pay your taxi ride to your destination (less than 20km) and our team will collect the scooter.